What should I do if I can't make my payment?
If you have any problems making your payment, please check this information:

  • Check your bank details
  • Validation by your bank in the event of double verification
  • Try another browser to make your purchase (Google Chrome, Safari, Mozilla).
  • Try another device to make your purchase (computer, smartphone or tablet)
If you are still unable to complete your order, we invite you to contact our customer service via chat, WhatsApp, e-mail or by telephone on +33 4 85 21 31 78.
You can find all our contact details in the "Contact us" section at the bottom of the page.