Below which delay am I refunded ?
Your refund will be made within a maximum of 14 working days to your original method of payment. You will be notified by e-mail of the processing of your return and the delivery to our workshop.
What should I do if I haven't received my refund?
We process returns and refunds within a maximum of 14 days. It is also possible that the refund will be made on the original date of purchase.
If this 14-day period has passed and no refund has been made, we invite you to contact our customer service department via chat, WhatsApp, e-mail or by telephone on +33 4 85 21 31 78.
You can find all our contact details in the ‘Contact us’ section at the bottom of the page.
What should I do if I haven't received my refund?
We process returns and refunds within a maximum of 14 days. It is also possible that the refund will be made on the original date of purchase.
If this 14-day period has passed and no refund has been made, we invite you to contact our customer service department via chat, WhatsApp, e-mail or by telephone on +33 4 85 21 31 78.
You can find all our contact details in the ‘Contact us’ section at the bottom of the page.
